If you purchased your computer within the last three years, your computer is probably more than capable to handle online classes. Most of our students don't need to purchase any extra hardware or upgrades to run our online classes.
However, there's no need to worry. Once you determine you want to take online classes, someone will be available to ensure you are ready, including a browser test. They can also guide you on how to set up everything computer-related that you might need for your online educational experience.
But if you ever have any technical problems, we always have a technical support staff ready to assist you.
Our technical support team is available 24 hours a day, seven days a week to assist you if you ever have any problems. The contact information for a technical support hotline that you can call anytime will be provided to you in an email upon enrollment.
Here are some minimum requirements you'll need to take classes online:
At least one of the following updated browsers:
At least one of the following browsers:
We recommend setting your screen resolution to 1,024 x 768 pixels. If you currently see a horizontal scroll bar at the bottom of your screen and would like to eliminate this, you can do so by resizing your screen. If you need help with your screen settings, please see the instructions for resizing your screen.
The following steps will guide students through downloading the EUO mobile application for the first time. Any student who already has the application on their device can continue to use it as is. If you need to re-install the application for any reason, please follow the below steps. For full access, you can also visit the eMobile Classroom on your mobile phone browser.
Step 1: Determine Device Compatibility
Step 2: Based on the type of mobile device, the respective App Store needs to be accessed from the mobile device.
Download the Mobile App
Step 3: Search for "Pearson LearningStudio" and download the application.
NOTE: "LearningStudio" must be ONEWORD for the search to return the correct app options.
Links provided for reference. They give access to the same market place the student will access.
Step 4: Search for Everest University Online within the Pearson LearningStudio application.
Step 5: Type in your user name and password used to login to eCollege to access courses.
Step 6: Through the eMobile application, you will be able to access the following functions:
The following components are needed to access certain features of the system. You will be able to access your course without these; however, you may not be able to access certain features. Before downloading any of the applications below, we suggest you check with your instructor to make sure the features are used in your course.
Mac OS Users
You will need a personal email account to receive communications from within your course. If the school does not provide an account, you may sign up for one with any third-party email system (e.g., Yahoo, Google, Hotmail, Comcast). We suggest you avoid using special characters (e.g., "+," "&," "$") in your email address, as they can cause problems with some systems and make it difficult for messages to reach the intended mailbox
Satellite and Cellular Internet Connections: If this is the only connection you have access to please note that you may experience sporadic issues while working in your online courses. If you report these problems to the helpdesk, we will attempt to address them with your satellite or cellular connection provider.
Wireless Routers/Connections: While working in your online courses via a wireless router or wireless connection, you may experience problems such as various error messages. If you contact the online helpdesk, please be aware that part of the troubleshooting process may be to have you bypass your wireless router or connection. If bypassing the wireless router resolves the problems you are experiencing, you will either need to continue to bypass the router or contact the router manufacturer's support to further diagnose the source of this problem.
Make sure that your computer's software is the latest version to have the best possible online experience with your current equipment. Most computers today have a setting to enable automatic updates for your software, including operating system, Internet browsers, virus protection and more.
Protect Your Computer from Viruses, Malware and Adware
To keep your computer running optimally and virus-free/malware-free, we strongly advise you to regularly update any of your existing software applications, including your operating system, and any browser you may be using. Keeping these updated regularly will prevent most attacks to your computer.
However, you might also consider installing additional protection software before taking any online classes. Many protection software developers will have virus protection, but may also offer anti-malware, including adware and spyware blockers. Here are a few we recommend:
PC Users: Update Windows Automatically
You no longer have to search for critical updates and information. You can specify how and when you want Windows to update your computer.
For example, you can choose to have Windows notify you whenever it finds updates available for your computer; it will then download the updates in the background and allow you to continue working uninterrupted.
Or you can set up Windows to automatically download and install updates on a schedule you specify. This lets you keep your computer up to date without interruptions. You don't even have to be at your computer.
Here's how to schedule automatic updates:
After you set this option, Windows finds updates on the Windows Update website that apply to your computer and downloads them automatically in the background (you are not notified or interrupted during this process). When downloading is complete, a message appears in the status area so you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.
Here are a few points to keep in mind:
Apple/Mac Users: Automatic Software Updates